Solutions That Heal was born out of the need to find solutions to problems frequently encountered but often overlooked in healthcare institutions and hotels.
In an environment where complaints are ignored, dissatisfaction is considered normal, and digital visibility is left in the background, we chose to bring problems to light and develop permanent solutions rather than hiding them.
For us, every complaint is not a "failure"; it is a valuable sign for institutions to improve themselves, an opportunity for improvement.
Solutions That Heal is not an ordinary consultancy company.
We are a “transformation partner” for healthcare institutions and hotels, able to see from both the inside and the outside.
We are the trusted outside eye for boards of directors, the guiding light for employees, and the unseen architect behind a better experience for guests and patients.
We position ourselves not only as an observer who identifies problems, but also as a partner who brings evidence to the table, builds solutions together, and makes change sustainable.
Our Vision
Our goal is to be a consultancy brand that offers reliable, measurable and permanent solutions in the health and tourism sectors.
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To increase patient and guest satisfaction in the institutions we work with,
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To make operational processes more efficient and sustainable,
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To move forward without compromising the principles of transparency, trust and professionalism,
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To transform the solutions we offer into not only short-term but also long-term gains.
This vision is our common denominator. By keeping these goals in mind at every stage of our work, we contribute to the development of our institutions.
Our Ideal
Transparency: We don't hide the problems that institutions ignore or cover up. We clearly reveal the hidden costs and the seemingly small issues that lead to significant losses.
Staying True to Data: For us, every solution is based on observation and
It's based on data. Reviews, reports, and metrics are the compass that guides us.
People-Centered: Patients, guests, and employees are at the center of everything. Their experiences are the benchmark for all our processes.
Permanent Transformation: Instead of instant solutions, we take steps that will provide long-term benefits. Because true healing is possible only by addressing root problems.
The Story of Our Brand
Sena Kocabaş
Co - Founder
As the founding partner of Solutions That Heal, Zeynep Sena Kocabaş provides consulting services in the healthcare and tourism sectors. She combines the academic expertise she gained from Hacettepe University's Health Management Department and Anadolu University's International Trade and Logistics Department with her administrative process experience at Hacettepe Children's Hospital. She specializes in healthcare systems, operational efficiency, and strategic growth. She uses an interdisciplinary approach to create solutions focused on measurable outcomes for institutions.
Batuhan Yılmaz
Co - Founder
Batuhan Yılmaz, co-founder of Solutions That Heal, provides digital transformation consulting services in the healthcare and tourism sectors. He has held the roles of Chief Technology Officer and Chief Financial Officer for over six years, gaining extensive experience in marketing strategies, technology management, and financial operations. Drawing on the international marketing expertise he acquired at Atatürk University, he provides solutions for digital transformation projects. He contributes to the sustainable growth of organizations through his technology and business strategies.
